Privacy Policy

Effective Date: 25 November, 2025

Planted in Africa website is owned by Eve's Ease Ltd trading as Planted in Africa, which is a data controller of your personal data. At Planted in Africa, we respect your privacy and are committed to protecting your personal information.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Planted in Africa, which also provides the reasons why we must collect certain personal data about you. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products and services. Therefore, you must read this Privacy Policy before using Planted in Africa website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Information We Collect

Information You Provide to Us:

Name and contact details (email address, phone number)
Billing and payment information
Shipping address (for print-on-demand items)
Information you share in coaching sessions, consultations, or course participation
Responses to surveys or feedback forms
Communication preferences

Information Collected Automatically:

Browser type and device information
IP address and location data
Pages visited and time spent on our website
Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

Process and fulfil your orders (digital products, print-on-demand items, courses)
Deliver coaching services and scouting trip experiences
Send order confirmations, receipts and product updates
Communicate about your account or purchases
Send marketing emails (only if you've opted in)
Improve our website and services
Respond to your questions and provide customer support
Comply with legal obligations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: We work with trusted third-party services to operate our business, including:

Payment processors (e.g. Stripe, PayPal)
Email marketing platforms (e.g. Mailerlite, Systeme.io)
Website hosting and analytics providers
Print-on-demand fulfillment partners
Course hosting platforms

Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Withdraw consent for data processing where applicable

To exercise these rights, contact us at [your email].

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure your data receives adequate protection.

Marketing Communications

If you've opted in to receive our emails, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email:departures@plantedinafrica.com
Website: plantedinafrica.com

Key Summary:

We collect information you provide and automatic browsing data
We use your data to process orders, deliver services, and improve your experience
We don't sell your data and only share it with trusted service providers
You can access, correct, or delete your information at any time
You can opt out of marketing emails anytime